What is Human Performance Technology?

ISPI's HPT MODEL

Human Performance Technology (HPT), as a systematic approach to improving productivity and competence, uses a set of methods and procedures–and a strategy for solving problems–for realizing opportunities related to the performance of people. More specifically, it is a process of selection, analysis, design, development, implementation, and evaluation of programs to most cost-effectively influence human behavior and accomplishments.

Click here for a copy of the HPT Model

ISPI's Standards and Ethics

The 10 Standards are based on ISPI's four principles, following a systematic process, and agreeing to a Code of Ethics. They are summarized below:

1. Focus on results and help clients focus on results. 
   
2. Look at situations systemically taking into consideration the larger context including competing pressures, resource constraints, and anticipated change. 
   
3. Add value in how you do the work and through the work itself. 
   
4. Utilize partnerships or collaborate with clients and other experts as required. 
   
5. Be systematic in all aspects of the process including: The assessment of the need or opportunity. 
   
6. Be systematic in all aspects of the process including: The analysis of the work and workplace to identify the cause or factors that limit performance.
   
7. Be systematic in all aspects of the process including: The design of the solution or specification of the requirements of the solution.
   
8. Be systematic in all aspects of the process including: The development of all or some of the solution and its elements. 
   
9. Be systematic in all aspects of the process including: The implementation of the solution. 
   
10. Be systematic in all aspects of the process including: The evaluation of the process and the results.

Copy of the complete Standards

More information on the Certification process from ISPI

Kansas City ISPI PO Box 9366 Shawnee Mission, KS 66201 joelbuck@kc.rr.com	www.kcispi.org Updated July 22, 2008